These Terms of Use set out the agreement between TrulyPlaced and its clients regarding access to and use of our services, website and related platforms. They cover the rights, responsibilities and restrictions that apply when you use our job application service. By accessing the Site or purchasing the Service, you acknowledge that you have read, understood and agreed to be bound by these Terms of Use. IF YOU DO NOT AGREE WITH THESE TERMS OF USE, YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND MUST DISCONTINUE USE IMMEDIATELY.
1. Introduction
These Terms of Use form a binding agreement between you and RepoReserve Technologies Private Limited, a company registered in India (CIN U62099TS2026PTC213868), trading as TrulyPlaced ("we", "us", "our"). Supplemental terms or documents posted on the Site from time to time are expressly incorporated by reference.
We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use at any time. We will notify you of changes by updating the "Last updated" date at the top of this page. By continuing to use the Site after changes are posted you agree to the revised Terms. Where a change materially affects an engagement already in progress, we will email you at least 14 days before it takes effect, and you may cancel with a pro-rata refund if you do not accept it.
The information on the Site is not intended for distribution to or use by any person in any jurisdiction where such use would be contrary to law or would subject us to a registration requirement. Those who access the Site from other locations do so on their own initiative and are responsible for compliance with local law.
The Site is intended for users who are at least 18 years old. Persons under 18 may not use or register for the Service.
2. User Representations
By using the Site and the Service, you represent and warrant that:
- You have the legal capacity to enter this agreement and agree to comply with these Terms of Use.
- You are not a minor in the jurisdiction in which you reside.
- You are legally entitled to work in the countries in which you ask us to apply on your behalf.
- All information you provide to us — employment history, education, qualifications, certifications and work-authorisation status — is true, accurate, current and complete.
- You will not access the Site through automated or non-human means.
- You will not use the Site or the Service for any illegal or unauthorised purpose.
If any information you provide is untrue, inaccurate, outdated or incomplete, we reserve the right to suspend or terminate your engagement and refuse any current or future use of the Service.
3. The Service We Provide
TrulyPlaced is a done-for-you job application service delivered by people, not by an automated tool. Subject to your plan, we:
- Rewrite your CV into a professionally formatted document designed to read well to a human reviewer and parse correctly in applicant tracking systems;
- Identify open roles matching the preferences you give us;
- Tailor your CV to individual applications where appropriate;
- Submit applications on your behalf, at a target volume of 25–30 applications per business day;
- Track responses and report progress to you;
- Provide guidance on interviews and offer negotiation.
Application volume is a target measured across your engagement, not a guaranteed daily minimum. It depends on how many genuinely suitable roles exist for your profile, seniority and location in a given week. We will not inflate your numbers by applying to roles for which you are plainly unsuited, and we will tell you if your criteria are too narrow to sustain the target.
We are not a recruitment agency, we are not your employer, and we do not represent any employer. We act solely for you.
4. Your Authorisation for Us to Act
By purchasing the Service you authorise us to:
- Submit job applications in your name, using the CV and information you have provided;
- Create or access accounts on job boards and employer portals on your behalf where necessary to apply;
- Complete standard application questions using information you have given us;
- Correspond with employers on your behalf where you have asked us to.
You may withdraw or narrow this authorisation at any time in writing, and we will stop within one business day. Applications already submitted cannot be withdrawn by us; you would need to contact the employer directly.
5. Your Responsibilities
- Accuracy. We present your credentials exactly as you supply them. We do not verify them and we do not embellish them.
- Responsiveness. Employers move quickly. If you do not respond to interview requests or our questions within a reasonable time, opportunities are lost and we are not responsible for that outcome.
- Attendance. We handle your applications. If an employer invites you to interview, attending and performing in it is yours.
- Notification. You must tell us promptly when you accept an offer so that we stop applying on your behalf.
You remain solely responsible for the truth of your application. If you give us information that is false or misleading and an employer relies on it, the consequences — including withdrawn offers, terminated employment or immigration consequences — fall on you. We will not knowingly submit an application we believe to be false, and we will end the engagement without refund if we discover you have asked us to.
6. No Guarantee of Employment
WE DO NOT GUARANTEE THAT YOU WILL RECEIVE INTERVIEWS, OFFERS OR EMPLOYMENT. We do not guarantee any particular salary, employer, role, start date or visa sponsorship, and we do not guarantee any specific number of responses or callbacks.
What you purchase is the work: professional CV preparation, role sourcing, and a sustained volume of well-targeted applications submitted on your behalf. Hiring outcomes depend on the job market, your experience, your interview performance and employer decisions, all of which are outside our control.
Any figures, timelines, testimonials or examples shown on the Site or in our marketing are illustrative. They are not a promise of your result and do not form part of this agreement.
7. Fees and Payment
Fees are those shown on our pricing page or in the written quote we provide, payable in advance unless agreed otherwise in writing. All fees are exclusive of taxes, which will be added where applicable. Work begins once payment has cleared. If a payment fails or is reversed we may suspend the Service until the matter is resolved.
8. Cancellation and Refunds
You may cancel at any time by emailing us. Cancellation takes effect at the end of the current business day.
Each plan price includes a one-time, non-refundable Platform & onboarding fee of US$100, which is non-refundable once we have activated your account and granted portal access. Beyond that fee, we refund on a pro-rata basis for the applications we have not yet submitted on your behalf: we subtract the US$100 fee from your plan price, divide the remainder by the number of applications in your plan to obtain a per-application rate, and refund that rate multiplied by the applications not yet submitted. Refunds are issued to the original payment method. We charge no cancellation fee. The full method, with a worked example, is set out in our Cancellation & Refund Policy, which forms part of these Terms.
Where we terminate an engagement because you have breached these Terms, asked us to submit information we believe to be false, or behaved abusively toward our team, no refund is due.
If you are a consumer in the UK or EU, nothing here affects your statutory cancellation rights. Where you ask us to begin work within the statutory cooling-off period, you agree we may start immediately and you may be charged for work completed if you then cancel within that period.
9. Limited Capacity
We accept a limited number of active candidates each month, because a specialist can only give proper attention to a small caseload. We may decline or waitlist a request for the Service and are not obliged to give reasons.
10. Prohibited Activities
You may not access or use the Site or the Service for any purpose other than that for which we make them available. As a user, you agree not to:
- Ask us to apply using another person's identity, credentials or work history;
- Provide fabricated qualifications, employment history or certifications;
- Ask us to apply for roles you are legally barred from holding;
- Systematically retrieve data or content from the Site to compile a database or directory without our written permission;
- Trick, defraud or mislead us, or attempt to obtain sensitive account information from us or from any other client;
- Circumvent, disable or interfere with security features of the Site;
- Use the Service in violation of any applicable law or regulation;
- Use automated systems, bots, scrapers or data-mining tools to access the Site;
- Interfere with, disrupt or place undue burden on the Site or its connected networks;
- Harass, abuse, threaten or harm our employees or agents;
- Reverse engineer or decompile any software forming part of the Site;
- Resell, sublicense or transfer your engagement to another person.
11. Your Content and Intellectual Property
Your CV, work history and personal materials remain yours. We claim no ownership over them. You grant us a limited, non-exclusive, revocable licence to use, reproduce, adapt and transmit that material solely for the purpose of delivering the Service to you — that is, to rewrite your CV and submit it to employers on your behalf. This licence ends when your engagement ends, except to the extent we must retain records as described in our Privacy Policy.
Once we have delivered a rewritten CV to you and you have paid for it, you own that document and may use it however you wish, including after the engagement ends.
The Site, our templates, process documentation, branding and internal materials remain our property. Nothing in this agreement transfers them to you.
We will not publish your name, likeness or any testimonial about you without your prior written consent, which you may withdraw at any time.
12. Confidentiality
We treat your job search as confidential. We will not disclose to your current employer that you are looking for work, and we will not apply to your current employer unless you ask us to. Tell us any organisations you wish excluded and we will exclude them.
How we handle your personal information is set out in our Privacy Policy, which forms part of these Terms.
13. Third-Party Websites, Employers and Content
The Site may contain links to other websites ("Third-Party Websites") and the Service necessarily involves submitting your information to job boards, applicant tracking systems and employers. These are not investigated, monitored or checked for accuracy by us, and we are not responsible for their content, privacy practices, hiring decisions or conduct. Inclusion of or linking to any Third-Party Website does not imply our endorsement.
Once an employer or platform holds your information, its own terms and privacy policy govern that information, and these Terms no longer apply to it.
14. Term and Termination
These Terms remain in full force while you use the Site or the Service. Without limiting any other provision, we reserve the right, in our sole discretion and without notice or liability, to deny access to the Site to any person for any lawful reason, including breach of any representation, warranty or covenant in these Terms or of any applicable law.
If we terminate or suspend your engagement, you are prohibited from registering a new engagement under your name, a borrowed name, or the name of a third party. In addition to termination, we reserve the right to take appropriate legal action.
15. Modifications and Interruptions
We reserve the right to change, modify or remove the contents of the Site at any time at our discretion, and are under no obligation to update any information on it. We cannot guarantee that the Site will be available at all times; we may experience hardware, software or other problems, or need to perform maintenance, resulting in interruptions or delays. We will not be liable for any loss or inconvenience caused by your inability to access the Site during downtime.
This clause concerns the Site, not the Service. Where we fail to deliver the Service you have paid for, your remedies are those set out in section 8.
16. Corrections
There may be information on the Site containing typographical errors, inaccuracies or omissions, including descriptions, pricing and availability. We reserve the right to correct any such errors and to update information on the Site at any time without prior notice.
17. Disclaimer
THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE OF IT, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES AS TO THE ACCURACY OR COMPLETENESS OF THE SITE'S CONTENT OR OF ANY WEBSITE LINKED TO IT, AND WE ASSUME NO LIABILITY FOR ANY ERRORS OR OMISSIONS IN CONTENT, ANY UNAUTHORISED ACCESS TO OUR SERVERS, ANY INTERRUPTION OF TRANSMISSION, OR ANY MALICIOUS CODE TRANSMITTED THROUGH THE SITE BY A THIRD PARTY.
The Service itself is provided with reasonable skill and care. Nothing in this section excludes that obligation, and nothing in these Terms excludes liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be excluded — including, for consumers, your statutory rights.
18. Limitations of Liability
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, INCLUDING LOST EARNINGS, LOST JOB OPPORTUNITIES, LOST OFFERS, LOST REVENUE OR LOSS OF DATA, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOTWITHSTANDING ANYTHING TO THE CONTRARY, OUR TOTAL LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER WILL AT ALL TIMES BE LIMITED TO THE TOTAL FEES YOU HAVE PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.
We are not liable for the acts, omissions or hiring decisions of employers, recruiters or job platforms. Certain jurisdictions do not allow limitations on implied warranties or the exclusion of certain damages; if those laws apply to you, some or all of the above may not apply and you may have additional rights.
19. Indemnification
You agree to defend, indemnify and hold us harmless, including our officers, agents, partners and employees, from and against any loss, damage, liability, claim or demand, including reasonable legal fees, made by a third party arising out of: (1) information you provided to us that was false, inaccurate or misleading; (2) your use of the Site or the Service; (3) your breach of these Terms; (4) your breach of the representations and warranties in section 2; or (5) your violation of the rights of a third party. We reserve the right to assume the exclusive defence of any such matter at your expense, and you agree to cooperate with that defence.
20. User Data
We maintain data you transmit to us for the purpose of delivering and managing the Service. Although we perform routine backups, you remain responsible for retaining your own copies of your CV and application records. We accept no liability for loss or corruption of data except to the extent caused by our own negligence or breach of our data protection obligations.
21. Governing Law and Dispute Resolution
These Terms and your use of the Site are governed by and construed in accordance with the laws of India, without regard to conflict of law principles.
Informal resolution. To limit the cost and delay of any dispute, both parties agree to attempt in good faith to resolve any dispute informally for at least thirty (30) days following written notice from one party to the other, before commencing formal proceedings.
Jurisdiction. If informal resolution fails, the courts at Hyderabad, Telangana, India have exclusive jurisdiction, and both parties consent to that jurisdiction and waive objections of inconvenient forum. If you are a consumer resident outside India, you may also bring proceedings in your country of residence where the law gives you that right, and nothing in this section removes a mandatory protection available to you there.
Any dispute must be commenced within one (1) year after the cause of action arose, except where a longer period is required by law.
22. Electronic Communications
Visiting the Site, emailing us and completing online forms constitute electronic communications. You consent to receive communications electronically, and you agree that all agreements, notices and disclosures we provide to you electronically satisfy any legal requirement that they be in writing. You agree to the use of electronic signatures, contracts and records.
23. Severability and Entire Agreement
If any provision of these Terms is found unlawful or unenforceable, that provision is severed and the remainder continues in force. These Terms, together with our Privacy Policy and any written quote we have given you, constitute the entire agreement between us. Our failure to enforce any right does not waive that right.
24. Contact Us
To resolve a complaint or to request further information about the Service, contact us at:
hello@trulyplaced.com
RepoReserve Technologies Private Limited, trading as TrulyPlaced
CIN U62099TS2026PTC213868
By using our Service, you agree to our Privacy Policy.