This policy explains what you pay, when the work is delivered, how to cancel, and how refunds are calculated. It forms part of our Terms of Service.
1. Pricing
All prices are quoted and charged in United States Dollars (USD). Each plan is a one-time payment covering a fixed number of job applications submitted on your behalf.
| Plan | Applications | Price (USD) | Typical duration |
|---|---|---|---|
| Starter | 250 | $299 one-time | approx. 2 weeks |
| Growth | 500 | $449 one-time | approx. 4 weeks |
| Super Saver | 1,000 | $699 one-time | approx. 7–8 weeks |
There are no recurring charges, no auto-renewal and no hidden fees. Your card is charged once, at the time of purchase. Applicable taxes are shown before you pay. Your bank may apply a foreign currency conversion fee, which is outside our control.
Each plan price includes a one-time, non-refundable Platform & onboarding fee of US$100, which covers activating your account and portal, your intake, and preparing your rewritten CV. This is part of the plan price shown above, not an additional charge. How it affects a refund is set out in section 4.
2. Service Delivery
TrulyPlaced is a digital service delivered online. Nothing is physically shipped.
| Stage | Timeline |
|---|---|
| Onboarding call and intake form | Within 2 business days of payment |
| Rewritten CV delivered to you | Within 5 business days of onboarding |
| Applications begin | Within 2 business days of your CV approval |
| Ongoing submissions | 25–30 applications per business day |
| Progress reporting | Continuous, via your tracker and WhatsApp |
Business days are Monday to Friday, excluding public holidays. Application volume is a target measured across your engagement rather than a guaranteed daily minimum, as it depends on how many genuinely suitable roles are open for your profile in a given week. Where suitable roles are scarce, your engagement may run longer than the typical duration above; we will not pad the count with roles you are unsuited for.
3. Cancellation
You may cancel at any time by emailing hello@trulyplaced.com from the address on your account. No reason is required and there is no cancellation fee.
Cancellation takes effect at the end of the business day on which we receive your request. We will confirm in writing, stop submitting applications, and send you a final record of every application made on your behalf.
4. Refunds
Two things determine your refund: the non-refundable Platform & onboarding fee, and how many applications we have already submitted.
The US$100 Platform & onboarding fee is non-refundable once your account has been activated and portal access granted — normally within minutes of payment. It covers work that is done and delivered to you at the start: your account, your portal access and your rewritten CV, which is yours to keep and use anywhere. If you cancel after payment but before we activate your account, you receive a full refund (see section 5).
The remainder of your plan is refunded pro-rata for the applications we have not yet submitted:
- We subtract the US$100 Platform & onboarding fee from your plan price.
- We divide what remains by the number of applications in your plan to get a per-application rate.
- We multiply that rate by the number of applications not yet submitted — that is your refund.
Worked example. You buy Growth (US$449, 500 applications). Your account is active and 200 applications have been submitted when you cancel. The US$100 onboarding fee is non-refundable. Remaining: US$449 − US$100 = US$349. Per-application rate: US$349 ÷ 500 = US$0.698. Applications not yet submitted: 300 × US$0.698 = US$209.40 refunded.
5. Full refunds
We refund in full, with nothing deducted — including the Platform & onboarding fee — where:
- You cancel after payment but before we have activated your account and granted portal access;
- We are unable to begin your engagement within 10 business days of payment;
- We decline your engagement after payment, for any reason;
- You were charged in error, or charged twice.
6. What we do not refund
- The US$100 Platform & onboarding fee, once your account has been activated and portal access granted.
- Applications already submitted on your behalf. Once an application has gone to an employer, the work is done and cannot be recalled.
- Engagements we terminate because you provided information you knew to be false, asked us to misrepresent your credentials, or behaved abusively toward our team.
We do not refund on the basis that you did not receive interviews or offers. As stated in our Terms, we sell a defined quantity of professional work, not an employment outcome, and we make no guarantee of hiring results.
7. How refunds are issued
Approved refunds are issued to the original payment method only. We do not refund to a different card, account or person.
| Step | Timeline |
|---|---|
| We acknowledge your request | Within 2 business days |
| We confirm the calculated amount | Within 5 business days |
| We initiate the refund | Within 7 business days of confirmation |
| Funds reach your account | Typically 5–10 further business days, depending on your bank |
The final leg depends on your card issuer and is outside our control. We will give you a reference number so you can trace it.
8. Billing disputes
If you believe you have been charged incorrectly, email us before contacting your bank. We will investigate within 2 business days and refund any error in full. Raising a chargeback without contacting us first simply delays resolution, since the dispute process typically takes considerably longer than a direct refund.
9. Contact
All billing, cancellation and refund requests: hello@trulyplaced.com
RepoReserve Technologies Private Limited, trading as TrulyPlaced
CIN U62099TS2026PTC213868