At TrulyPlaced, your privacy matters to us. This policy explains what information we collect, how we use it, and the control you have over it. You are handing us your CV and your job search, so we have written this in plain English rather than legal boilerplate.
1. Information We Collect
- Your contact details — name, email address, phone number, and your location or time zone.
- Your CV or resume, and everything in it: employment history, education, skills and certifications.
- Your job preferences — target roles, industries, seniority, locations, salary expectations, and your work-authorisation status in the countries you want to work in.
- Job-board credentials (optional). To apply on your behalf we sometimes need access to job boards and employer portals in your name. Where you choose to give us credentials, we store them encrypted and use them only to submit applications you have authorised. We never use them to read your personal messages, change your profile, or do anything beyond applying.
- Records of your search — every application we submit for you, its status, and our specialists' notes.
- Payment information, handled by Razorpay. We see only that a payment succeeded, the amount, and the last four digits of the card. We never see or store your full card number.
- If you use TrulyPlaced Jobs (our free job board at trulyplaced.com/app.html): when you sign in with Google we receive only your name, email address and profile picture — never your Google password, your inbox or your contacts. We also store the target role and location you tell us, the jobs you save or mark as applied, whether you opted in to our weekly email, and, only if you switch on “Keep my resume on my account”, the text of your resume and the details we read from it — phone number, location, LinkedIn, summary, experience, education and skills. You can see and edit these in Settings, our team uses them to help with your job search, and switching “Keep my resume on my account” off removes them. Your resume file itself is read on your own device and is not uploaded.
- Standard server logs — IP address, browser type and pages requested, generated automatically by our hosting provider. We do not analyse these to identify you.
CVs often contain details that count as sensitive data under UK and EU law — date of birth, nationality, a photograph, or health information. We never ask for these. If your CV contains them, we process them only because they are already in the document you asked us to submit, and you are welcome to send us a version with them removed.
2. How We Use Your Information
We use your information to:
- Rewrite and tailor your CV
- Find open roles matching your preferences
- Submit job applications on your behalf, in your name
- Track responses and keep you updated on your search
- Take payment and keep the accounting records Indian law requires
- Show how your resume matches job postings on TrulyPlaced Jobs, and keep your saved and applied roles in one place
- Email you free daily job picks, and occasional job-search tips — only if you sign up for them. When you sign up for daily picks you tell us the roles you want, where and how you want to work, your years of experience and level, your US work authorization (for example, whether you’ll need visa sponsorship) and your minimum salary. We use these answers to choose your roles and to suggest how our team could help, and our team can see them. You can change them or answer “Prefer not to say” for work authorization at any time. Every email has a one-click unsubscribe, and you can switch them off in Settings at any time. These emails are sent through our email provider, Brevo, which uses your email address only to deliver them.
- Message you on WhatsApp with roles our specialists hand-pick for you, resume tips and invitations to our free webinars — only if you give us your number and say yes. Reply STOP or switch it off in Settings at any time. If your resume has a phone number, we fill it in for you and ask you to confirm it — we only send WhatsApp messages once you’ve said yes.
- Write suggestions in our resume editor. Nothing is sent until you press an improve or “write it for me” button; then only the text needed (the bullets, summary or letter you asked about, your resume text and any job description you added) goes to the AI service we use to write the suggestion, and the result comes straight back to you. Your edited resume is saved to your account so it opens on any device.
- Tell you about our paid service when it is relevant to what you are doing on the job board
- Improve the service by understanding, in aggregate, which approaches generate responses
We do not sell, rent or share your data for advertising or marketing purposes. We do not use your CV to train AI models.
If you are in the UK or EU: we process your data to perform our contract with you, rely on your explicit consent for any sensitive details inside your CV, and keep financial records to meet a legal obligation. You can withdraw consent at any time.
3. How We Store and Protect Data
- Your data is encrypted in transit and at rest, and the website is served over HTTPS.
- Credentials you give us are held in an encrypted vault, never in documents, spreadsheets or chat messages.
- Access is restricted to the specialists working on your search, who are bound by confidentiality obligations.
- Data is held on secure cloud infrastructure with regular backups.
Where your data is processed. Our team is based in India, so your information is transferred to and processed in India. If you are in the UK or EEA this means it leaves those territories, and we rely on the UK International Data Transfer Agreement and the EU Standard Contractual Clauses to do so lawfully — email us for a copy. If you are in Canada or Australia, note that data held in India may be subject to lawful access requests by Indian authorities.
No system is perfectly secure. If a breach affects your personal data we will notify you and the relevant regulator without undue delay, and within 72 hours where the law requires it.
4. Third-Party Services
Running this service means sending your information to other people. Specifically:
- Employers, recruiters and applicant tracking systems. This is the core of what you are paying us to do — when we submit an application, your CV and contact details go to that employer and to whatever system they use to receive applications. Once an employer holds your CV, their own privacy policy governs it, and we cannot retrieve or delete it for you.
- Job boards and professional networks such as LinkedIn and Indeed, where applications are submitted through them. Your use of those platforms is subject to their own privacy policies.
- Our service providers — cloud hosting and database (Supabase, which stores TrulyPlaced Jobs accounts), Google (for sign-in), email, document storage, scheduling and our payment processor — all contractually bound to process your data only on our instructions.
- Authorities or advisers, where we are legally required to disclose information or need to defend a legal claim.
Job listings. TrulyPlaced Jobs shows openings published on employers’ own public job boards. When you load the board, your browser requests those listings directly from the employers’ job-board providers (Greenhouse, Ashby and Lever), which may log that request like any website. Company logos on the board are loaded from Google’s public favicon service, which may likewise log that request. When you click Apply, you leave TrulyPlaced and the employer’s own privacy policy applies.
Cookies and tracking. We run no analytics and no advertising or cross-site tracking of any kind. The main website sets no cookies. TrulyPlaced Jobs stores your sign-in session and your filter choices in your browser’s local storage so you stay signed in — nothing else. Our hosting provider generates standard server logs, as every web server does.
5. Your Control and Data Deletion
You have full control over your data. At any time you can ask us to:
- See what we hold about you, and get a copy
- Correct anything wrong or incomplete
- Delete your data, unless we have a legal reason to keep it
- Stop applying on your behalf, immediately
- Withdraw any credentials you gave us — change the password and tell us
- Take your data elsewhere in a machine-readable format
Email hello@trulyplaced.com and we will act within 30 days. There is no charge, and we will not treat you differently for asking.
One honest limitation: we cannot recall an application already submitted, or delete your CV from an employer's systems. Those requests go to the employer directly, and we will tell you exactly who to contact.
How long we keep things. CVs, application records and search notes: 24 months after your engagement ends. Credentials: deleted within 7 days of it ending. Invoices: 8 years, as Indian tax law requires. Marketing contacts: until you unsubscribe.
If you are unhappy with how we handle your data you can complain to your regulator — the ICO in the UK, your national authority in the EU, the Privacy Commissioner in Canada, or the OAIC in Australia. If you are in California, you have rights to know, delete, correct and opt out of sale under the CCPA; we do not sell or share personal information as that law defines it. We would appreciate the chance to put things right first.
Our service is for adults seeking professional employment and is not directed at anyone under 18.
6. Contact Us
Questions, requests or complaints about privacy:
hello@trulyplaced.com
RepoReserve Technologies Private Limited, trading as TrulyPlaced
H.No 3-10-320, Vivekananda Nagar, Nizamabad – 503001, Telangana, India
CIN U62099TS2026PTC213868
RepoReserve Technologies Private Limited is the data controller for the information described above.
7. Policy Changes
We may update this policy from time to time. If we do, we will change the date at the top of this page, and if the change materially affects your rights we will email you before it takes effect.